Well-established in the Luxury Goods, Perfumes & Cosmetics, Pharmaceuticals, Wines & Spirits and Confectionery & Specialties markets, we are broadening our international presence by integrating locally-active sites that share our DNA. Together, we are committed to supporting our customers by providing them with high-performance, sustainable services in the world of cases, labels, boxes and point-of-sale displays.
With more than 50 years of know-how, we create customized, innovative solutions that are always responsive to environmental and social issues. We employ more than 4,000 people across 41 human-scale sites, who contribute to generate sales of 800 millions euros.
Authentic, sharing common values, we recruit individuals who are looking for a personal and collective adventure.
Autajon Cultech: Cultech Inc. is located in South Plainfield, NJ just 30 minutes outside of Newark, NJ and just 45 minutes from Times Square, making it a great place to raise a family in the suburbs while having the hustle and bustle of city life close by. Cultech is known for being one of the best custom luxury packaging companies currently engaged exclusively in fine fragrance and premium cosmetics. Cultech is also recognized for its high quality and as a leader in the creation of Mylar-laminated cartons. We provide enhanced graphics, custom formulated inks, hot stamping, embossing and silk-screening techniques to create distinctive packages with high visual appeal for the top brands around the world. We currently employ about 133 employees between two shifts, most of which work four-day work weeks.
As we continue to grow, Cultech will focus on expanding our client base and becoming more creative and innovative with new technologies and enhanced services. We remain dedicated to our values and committed to our employees.
JOB RESPONSIBILITIES
- Gather and provide accurate, detailed information from Customers, Sales (key account managers), Operations and Company's ERP.
- Communicate clearly, concisely, effectively and persuasively in verbal and written format.
- Perform day-to-day administrative tasks related to processing purchase orders (direct POs or forecasts, depending on the customer) from customers.
- Execute day-to-day administrative tasks related to customer projects and launches; attend New Business meetings for new projects.
- Enter, record, store, and maintain information in written or electronic form in various spreadsheets, templates, or Company's ERP.
- Coordinate with Scheduling to ensure timely productions and deliveries of customer orders or other deliverables (proofs, CAD samples, color drawdowns, etc.).
- Identify and resolve client's concerns in a calm and professional manner.
- Collaborate with Key Account Managers working on the same assigned customer accounts as need be by acting as an internal spokesperson and providing back-office support.
- Work with Warehouse to ensure accurate and timely shipments.
- Work with Key Account Managers and Finance to ensure timely invoicing of non-carton charges such as trial runs, proofs, CAD samples, tooling, etc.
- Develop and implement regular reviews of inventory to assess and resolve customer liabilities; identify opportunities to sell overruns.
- Complete work processing assignments and related clerical duties, including the following: set up new accounts, maintain accurate records, prepare various reports, etc.
- Work independently and within a team on special non-recurring and ongoing projects.
- Consistently make decisions demonstrating regard for our customers.
- Perform additional duties/projects as assigned by management and/or Supervisor.
SAFETY RESPONSIBILITIES:
Must learn and comply with all Cultech, Inc. safety rules; reference to employee handbook.
PRINCIPAL SKILLS AND FUNCTIONS (5+):
- Proficient level of English Verbal & Written.
- Proficient in computer office applications which includes Excel and Autajon's ERP system.
- Autonomy, ability to work independently and as part of a team with a high level of initiative, flexibility and confidentiality.
- Personal Effectiveness/Credibility.
- Ability to professionally communicate with politeness, honesty, and integrity.
- Attention to details.
- Capable of understanding technical customer requirements.
- Ability to work in a high stress environment to meet customer delivery dates.
- Constantly produce high quality work and maintain established production standards.
JOB REQUIREMENTS
- High School Diploma or GED; some college business courses necessary.
- 3-5 years' experience in printing, packaging, or related field preferred.
- Excellent time management, organizational, and analytical skills.
- Knowledge of sales and customer service.
- Attention to detail and problem-solving skills.
ADDITIONAL REQUIREMENTS:
Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of Cultech, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. As necessary, employees are expected to manage waste and chemical products properly.
This job description is intended to describe the general nature and work responsibilities of the position and is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with this position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by Cultech management. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments as requested by supervisors or management. The job responsibilities of this position may include cross training in other functions or positions to ensure satisfactory operation of the department or work area. This job description does not constitute an employment contract between Cultech and any employee.
ADDITIONAL INFORMATION/BENEFITS
- Full medical, dental, vision benefits with eligibility 1st of the month following date of hire.
- Flexible Spending Account (FSA).
- Group life insurance paid by the company.
- Short- and long-term disability insurance.
- Twelve paid holidays in each full calendar year.
- 15 PTO (Paid Time Off) days prorated at entry and exit.
- Participation in our 401(K) plan with a 50% corporate match on the first 6 percent of the employee contribution with yearly profit-sharing distributions dependent on the Company's profitability and meeting its quality, safety and operational objectives.