Well-established in the Luxury Goods, Perfumes & Cosmetics, Pharmaceuticals, Wines & Spirits and Confectionery & Specialties markets, we are broadening our international presence by integrating locally-active sites that share our DNA. Together, we are committed to supporting our customers by providing them with high-performance, sustainable services in the world of cases, labels, boxes and point-of-sale displays.
With more than 50 years of know-how, we create customized, innovative solutions that are always responsive to environmental and social issues. We employ more than 4,000 people across 41 human-scale sites, who contribute to generate sales of 800 millions euros.
Authentic, sharing common values, we recruit individuals who are looking for a personal and collective adventure.
Are you looking for the opportunity and responsibility to make a difference? Look no further! Our Group is looking for new talent, passionate about their work and eager to meet the needs of our customers as well as working with the most prestigious international brands!
Autajon Boston: Located in the greater Nashua, NH area Autajon Packaging Boston is a full-service packaging provider offering traditional folding cartons and a variety of other innovative styles. Some of our well-known customers are Lindt, Hersey, Godiva, and Ferrero Rocher. We currently employ 100 regular full-time employees year-round and roughly 80 seasonal employees. The Nashua facility is located 30 minutes outside Boston, an hour from the ocean and one and half hours from the mountains making it a great place for the outdoors person to live or to raise a family.
We are proud to be a part of Packaging Division of the Autajon Group. The continued success of the Group comes from the commitment of its employees that combine a passion for their craft and their skills with the ambition of the Group.
JOB RESPONSIBILITIES
PRINCIPAL JOB RESPONSIBILITIES:
- Gather and provide accurate, detailed information from customers, key account managers, prior job jackets, estimates, designs, and Company's ERP.
- Keep track of margins associated with production of customer orders.
- Communicate clearly, concisely, effectively and persuasively in verbal and written format.
- Perform day-to-day administrative tasks related to processing purchase orders (direct POs or forecasts, depending on the customer) from customers.
- Execute day-to-day administrative tasks related to customer projects and launches; attend New Business meetings for new projects.
- Enter, record, store, and maintain information in written or electronic form in various spreadsheets, templates, or Company's ERP.
- Coordinate with Scheduling to ensure timely productions and deliveries of customer orders or other deliverables (proofs, CAD samples, color drawdowns, etc.).
- Identify and resolve client's concerns in a calm and professional manner.
- Collaborate with Key Account Managers working on the same assigned customer accounts as need be by acting as an internal spokesperson and providing back-office support.
- Work with Warehouse to ensure accurate and timely shipments.
- Work with Key Account Managers and Finance to ensure timely invoicing of non-carton charges such as trial runs, proofs, CAD samples, tooling, etc.
- Develop and implement regular reviews of inventory to assess and resolve customer liabilities; identify opportunities to sell overruns.
- Complete work processing assignments and related clerical duties, including the following: set up new accounts, maintain accurate records, prepare various reports, etc.
- Work independently and within a team on special non-recurring and ongoing projects.
- Consistently make decisions demonstrating regard for our customers.
- Performs other job duties as assigned by management or lead person.
JOB REQUIREMENTS
PRINCIPAL SKILLS AND FUNCTIONS (5+):
- Proficient level of English Verbal & Written.
- Proficient in computer office applications, especially Excel, but also Epicor ERP.
- Willing to be a Project coordinator for the organization
- Ability to work independently and as part of a team with a high level of initiative, flexibility and confidentiality.
- Personal Effectiveness/Credibility
- Ability to professionally communicate with politeness, honesty, and integrity.
- Capable of understanding technical customer requirements.
- Ability to work in a fast-paced environment to meet customer delivery dates.
- Constantly produce high quality work and maintain established production standards.
JOB REQUIREMENTS:
- High School Diploma or GED; some college business courses necessary.
- 3-5 years' experience in printing, packaging, or related field preferred.
- Excellent time management, organizational, and analytical skills.
- Knowledge of sales and customer service.
- Attention to detail and problem-solving skills.
ADDITIONAL REQUIREMENTS:
Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of Autajon Packaging-Boston, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
ADDITIONAL INFORMATION/BENEFITS
In addition to growth opportunities, as an APBo employee, you receive more than just a paycheck.
Total compensation includes your salary, comprehensive medical/dental and vision programs, company paid life insurance, generous paid time off program, FSA, dependent care FSA, STD, LTD, Parental Leave, EAP, 401K with a company match, 12 paid holidays.
Autajon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.