Well-established in the Luxury Goods, Perfumes & Cosmetics, Pharmaceuticals, Wines & Spirits and Confectionery & Specialties markets, we are broadening our international presence by integrating locally-active sites that share our DNA. Together, we are committed to supporting our customers by providing them with high-performance, sustainable services in the world of cases, labels, boxes and point-of-sale displays.
With more than 50 years of know-how, we create customized, innovative solutions that are always responsive to environmental and social issues. We employ more than 4,000 people across 41 human-scale sites, who contribute to generate sales of 800 millions euros.
Authentic, sharing common values, we recruit individuals who are looking for a personal and collective adventure.
Based in Southern California, close to the Los Angeles Metropolitan Area, Autajon Packaging Thoro has provided more than 50 years of award-winning experience in innovative folding carton design and manufacturing experience.
Our eco-friendly packaging expertise caters to customers across multiple industries such as Medical, Pharmaceutical, Cosmetic, and Health & Beauty. We are ISO certified and utilize state-of-the-art technologies to meet the strictest standards of excellence in folding carton manufacturing.
We employ 150+ full-time employees and are conveniently located in Corona, CA, approximately 35 miles from the beach and 50 miles from the mountains, making it a great place to live if you enjoy the outdoors or to raise a family.
We are proud to be a part of the Packaging Division of the Autajon Group. The continued success of the Group comes from the commitment of its employees that combine a passion for their craft and their skills with the ambition of the Group.
JOB RESPONSIBILITIES
Assists Sales Representatives and Service Team in gathering required information, providing reports and insights as well as support activities to drive sales and marketing efforts.
Prepares and efficiently processes orders and provide quality information and products per procedures in compliance to ISO 9001 standards. Supports team to prepare and process major bids. Collects and analyzes data received from Estimating, Design, Prepress and Customer.
Pay Range: $24.00-$28.00/hour
Principal Job Responsibilities
- Support sales team and account coordinators to ensure sales success by preparing / optimizing presentations, marketing collaterals and researching pertinent background information; coach sales reps to become self-sufficient with digital tools where appropriate
- Key point of contact to support sales reps extracting and entering customer and contact information from our prospecting database, utilizing workflows to automate outreach and follow ups
- Manage and monitor CRM entries, inform sales reps about new features
- Creative mind to coordinate and execute marketing activities with team or 3rd party support (e. g. preparing trade shows, designing new brochures, promotional items...)
- Backup resource for our B2B online shop offering, including support of digital marketing activities
- Prepare bids, coordinate customer surveys and other support activities where needed
- Proactive mindset to propose ideas, optimize and automate processes and thinking digital.
JOB REQUIREMENTS
Required Qualifications:
- 1 year experience in Customer Service or sales-related function
- Excellent communication skills verbal and written
- High school, general education degree or equivalent
- Knowledge of sales and customer service principles and practices
- Comfortable utilizing the entire MS Office Suite (Outlook, Word, Excel, PowerPoint)
- Knowledge of administrative procedures
- Problem analysis and problem solving
- Attention to detail and accuracy
- Proactive mindset and learning-attitude to drive new projects and ideas
Preferred Qualifications:
- 2-3 years experience in Customer Service or sales-related function
- Marketing degree or practical background
- Passion for graphic design (Photoshop, Procreate, InDesign, Illustrator...)
- Experience managing CRM tools (SalesForce, Odoo, HubSpot)
- Experience with prospecting tools (ZoomInfo, LinkedIn Navigator, Apollo...)
- Experience with task automation and / or utilization of AI tools
ADDITIONAL INFORMATION/BENEFITS
We believe our employees are truly our company's most valuable asset and critical to our continued success. Offering competitive compensation and ensuring you and your family have comprehensive and affordable health insurance plans with a focus on your wellbeing is a valuable benefit we are proud to offer. This includes Paid Time Off, 401(k) with Company match, health insurance (eligible day one) and various employee benefit plans. With an appreciation of your professional and personal growth, you will have plenty of opportunities to grow and excel with Autajon Packaging Thoro.
Autajon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.